SHIPPING POLICY

General Shipping Info:

Free Ground Shipping offer for full-size orders within the continental US and most of Canada areas. 
In-stock orders will be shipped in 1-2 business days from our warehouse in California or Kentucky. Orders in Canada will be shipped from Vancouver.
Custom-made orders will be shipped as soon as production is completed. Custom-made orders will be shipped directly from our factory in China.
Our warehouses are not open for public. We are sorry we can not offer to pick up service.
If you need to ship the furniture out of the US and Canada, please contact us for a quote.
You will receive a notification email with the tracking number when your order is shipped.


Shipping Methods:

All orders are shipped by either DHL, UPS or FedEx. You may indicate your preference via email or phone. However, mynewshoe.com reserves the right to select the carrier of its choice. All appropriate packaging materials are used to meet the shipping requirements of the carriers.

 

Shipping costs:

please refer to the order page for specific shipping costs.


Packaging

We have been studying professional packaging for years. We updated the packaging for several times. Now we are very proud of our packaging methods and materials. We put great time and attention into packing furniture as carefully as possible to make sure our clients can receive them in perfect condition.
We have confidence in our packaging. So we offer free replacement for those damage caused by shipping. We offer customers a risk-free shopping experience.

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